Terms and Conditions

These Terms & Conditions cover Enquiries to our Clinic and use of this site. By using this site, you signify your acceptance to our Terms & Conditions as stated below.



Dr Alex & Emilia Health have made all reasonable efforts to ensure that the contents of this website are true and accurate in all material respects.

Several statements on the site reflect Dr Alex Concorde’s own insights and clinical experience, and her own observations on the medical developments and psychological advancements that she has achieved through R&D, at the point of practice.

Dr Alex & Emilia Health shall not be liable for any loss or damage howsoever arising in connection with any content of the website. Dr Alex & Emilia Health do not guarantee that the website will be error-free, omission-free, uninterrupted or without delay.

Neither do Dr Alex & Emilia Health guarantee, state or even imply, that every individual can attain the results that she has achieved with some or many other individuals. We can promise that we will always give our best assessment of the extent to which we believe we can help you achieve a favourable outcome, but no result is guaranteed.

Whilst Dr Alex & Emilia Health make all reasonable attempts to exclude viruses from the website, we cannot guarantee that the website will be virus free and accept no liability in the unlikely event that the website is not virus free.  Users are recommended to take appropriate safeguards before visiting this website, or downloading information from the website.

The information contained on the website has been prepared for general guidance only; it does not constitute professional medical advice. Users should contact Dr Alex & Emilia Health directly for advice concerning specific matters regarding their health challenges and individual healthcare.

The website contains links to third party websites. Dr Alex & Emilia Health cannot provide any warranty (express or implied) as to the accuracy or source of information contained on other websites. Neither do Dr Alex & Emilia Health specifically endorse these third-party websites, the third-party information, or third-party organisations.


Conditions of use

Laws, regulations and the content of this website are constantly in flux, so please ensure that you regularly review all disclaimer and data protection statements on this site. Your continued usage of our website will constitute acceptance of all current Terms and Conditions appertaining to this site.


Content & Copyright

The content of this site belongs to Dr Alex & Emilia Health and may not be used without permission from Dr Alex Concorde, expressed in writing.


Data Protection

Dr Alex & Emilia Health strive to comply with the terms of the Data Protection Act 1998 and medical confidentiality guidelines.

If you have any concerns about data protection at Emilia Health, or would like further information, then please email data.protection@concorde.clinic

You can also find more information on our Privacy Policy and our Data Use & Retention Policy.


Data collection and storage

As part of our ongoing service development, we may from time to time send you details about other products and services. If you do not want to receive such updates, please e-mail contact@concorde.clinic

Aternatively you may  Contact Us via our webform, by email or by text.


Your rights under the Data Protection Act

If you still have concerns about the processing of the information or your rights as an individual, please contact:

Information Commissioner’s Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

Telephone 01625 545745

or visit  www.informationcommissioner.gov.uk


Text & Email Enquiries

Where you place an enquiry by text or email, requesting clinical information from us concerning our services at  Dr Alex & Emilia Health, we will reply to you by text or email unless you explicitly request that we convey our reply through a different medium – for example, via a secure portal or by post.

Similarly, if you have agreed to an Express Result for a laboratory test, you will receive it by text or email, according to your stated preference on booking.

We make every effort to ensure our internet infrastructure is secure, but email is inherently insecure and we cannot take responsibility for data transmitted electronically, or by phone. If at any time you want to be contacted via a more secure medium, please do let us know.


Registered Company statement

Dr Alex Concorde Ltd is a registered company (Company Number 4200053) established under, and governed by, English law. Emilia Health is a trade name of Dr Alex Concorde Ltd.

The services described on this site are provided by Dr Alex Concorde, across the UK and in the EU. The statements made on this website are governed by England & Wales law. Services provided in Northern Ireland are governed by Northern Ireland law. Services provided into Europe are governed by England & Wales law, or Northern Ireland law.



Dr Alex isn’t a big fan of T&C pages because they can seem so hostile. We warmly welcome you to our site. And what we do guarantee is that we are here to help in any way that we believe we can. And we will always give you the best of our care, and care to the best of our ability. We definitely do care !

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